Who we are
Our website address is: https://lakshmiratna.com.
Privacy Policy – Lakshmi Ratna
This Privacy Policy explains how Lakshmi Ratna (“we”, “us”, “our”, or the “Site”) collects, uses, and protects your personal information when you visit our website, interact with our services, or make a purchase from lakshmiratna.com (the “Site”). Throughout this policy, “you” refers to any customer, visitor, or individual interacting with our Services.
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.
Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational requirements. Updates will be posted on the Site along with a revised “Last Updated” date.
Information We Collect
To provide and improve our Services, we collect personal information from various sources. The information collected depends on how you engage with our Site.
1. Information You Provide Directly
This may include:
- Contact details: name, address, phone number, email
- Order details: billing and shipping information, payment confirmation
- Account details: login information, security questions
- Shopping activity: items viewed, added to cart or wishlist
- Support communication: messages or information shared when contacting us
Some features may require you to provide certain personal information. If you choose not to, some Services may not function properly.
2. Information Collected Through Cookies
We automatically collect data about how you interact with our Site using cookies, pixels, and similar technologies.
This Usage Data may include:
- IP address
- Browser and device type
- Interaction patterns
- Pages visited
- Network information
This helps us improve the Site, personalize your experience, and maintain security.
3. Information From Third Parties
We may receive personal information from:
- Service providers assisting with website operations (e.g., Shopify)
- Payment processors handling your transactions
- Marketing and analytics partners
- Delivery and logistics partners
All third-party data is handled according to this Privacy Policy. We are not responsible for the privacy practices of those third parties.
How We Use Your Information
We use your personal information for:
Providing Products & Services
- Processing payments
- Shipping orders
- Managing accounts
- Handling returns or exchanges
- Sending updates related to purchases and account activity
Marketing & Advertising
- Sending promotional offers
- Showing personalized ads
- Improving the relevance of the content you see
You may opt out of marketing communications at any time.
Security & Fraud Prevention
- Monitoring unusual activity
- Protecting against unauthorized transactions
- Maintaining safety of accounts
Customer Support
- Responding to inquiries
- Improving our Services based on your feedback
Cookies
We use cookies to:
- Improve Site performance
- Save your preferences
- Power store functions (including Shopify integrations)
- Analyze traffic and user behavior
You may disable cookies through your browser, but some features may not work correctly.
How We Share Personal Information
We may share your information with:
- Service providers (payment gateways, shipping partners, IT support)
- Business and advertising partners
- Affiliates within our corporate group
- Parties involved in legal or regulatory processes
- Parties you authorize, such as social login integrations
We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content
If you post reviews or other content publicly on our Site, that information becomes visible to others. We are not responsible for how third parties may use or access that information.
Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before using them.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16. If such information is found, we will delete it upon request.
Security & Data Retention
While we use reasonable security measures, no system is completely secure.
We retain your information only as long as necessary to:
- Provide the Services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Your Rights
Depending on your location, you may have rights such as:
- Accessing your information
- Requesting deletion
- Requesting corrections
- Opting out of targeted advertising
- Restricting processing
- Receiving a copy of your data
- Withdrawing consent
You can exercise these rights by contacting us using the details below.
We may request verification to protect your account and information.
International Data Transfers
Your information may be processed outside your home country. If transferred internationally, we use legally recognized safeguards to protect your data.
Complaints
If you have concerns about how your information is handled, contact us. You may also have the right to lodge a complaint with your local data authority.
Contact Us
If you have questions about our Privacy Policy or wish to exercise your rights, you may contact us at: