Refund Policy

NO RETURN – NO REFUND POLICY

At Lakshmi Ratna, we take great care in offering premium-quality crystals and spiritually crafted products. Each item is prepared with dedication, cleansing, and energizing to ensure the best experience for our customers.
Please read the following terms carefully before making a purchase:

1. No Returns or Refunds

All purchases made through Lakshmi Ratna are final.
We do not accept returns or provide refunds once an order has been placed. Due to the sensitive, energetic, and personalized nature of crystal products, we advise customers to review their selections thoroughly before completing the purchase.

2. No Guaranteed Results

While crystals are widely believed to carry metaphysical benefits, Lakshmi Ratna does not make any claims or guarantees regarding the results or outcomes you may experience.
Crystal energy varies from person to person and depends on multiple individual factors. Therefore, all purchases are made at the customer’s own discretion and belief.

3. Mandatory Unboxing Video for Damage Claims

To assist you properly in case of damage or missing items, we require a clear and continuous unboxing video recorded from the moment the package is opened.

Without this video, Lakshmi Ratna cannot accept claims for damaged or missing products.
This policy ensures fairness, transparency, and authenticity in the resolution process.

By completing your purchase, you confirm that you have read, understood, and agreed to the above policy. All orders are placed at your own risk and understanding, and Lakshmi Ratna will not be liable for dissatisfaction related to usage, results, or expectations.

Thank you for choosing Lakshmi Ratna.
We appreciate your trust in our products and our process.

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.